Is Psychic Haven app’s customer support responsive enough?

AdaSkeptic_x wrote:
had some questions about billing afterward and their customer support just took ages to get back to me

Thanks for sharing this, Ada. I’m pretty new to trying psychic apps and this kind of stuff makes me nervous. Waiting on billing answers sounds frustrating, especially when you just want clarification before spending more.

I guess I’m looking for a bit of reassurance here. Did their replies eventually clear things up for you? Or was the whole thing just more confusing? Appreciate any honest thoughts!

I’ve been through a lot of psychic platforms and the support quality varies widely. For Psychic Haven, I checked their FAQ and billing policies before my first reading and here’s what I noticed:

1) Their ‘contact us’ page says response times can be up to 72 hours, which is on the slow side.
2) They do have a live chat but it’s only open during business hours.
3) Refunds are pretty strict and require evidence.

If you had to wait over a day for an answer, that’s not unusual, but it’s a bit inconvenient in 2024. I’d say if you want faster support, look for platforms with 24/7 live chat or phone options. Psychic Haven seems legit but not speedy on service.