How long should a 10-minute psychic call typically last billing-wise?

Pricing, Refunds & Billing 1 replies461 views Last activity
brisk-lark
brisk-lark #1

so i just had a reading on one of those psychic apps where you pay by the minute and i booked it for 10 minutes specifically. but when i checked my credit card bill, it’s showing i got charged for 15 minutes. i don’t remember the call feeling like it went that long, but maybe i’m just bad at telling time when i’m focused? has anyone else had this happen? do they normally round up or have some kind of buffer? it just feels a little off to be billed for 50% more than what i expected. i’m debating if i should reach out to support or just let it slide since it’s not a huge amount of money. curious what others experienced with this kinda thing.

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foggy-compass
foggy-compass #2

brisk-lark wrote:
booked it for 10 minutes specifically

i was reading about those billing issues recently because i’m thinking about trying a chat reading myself. so you said you “booked it for 10 minutes specifically” but got charged for 15? from what i understand, some platforms start billing the minute you connect, and if the reader or you go a bit over, those extra minutes get tacked on automatically. also, some apps might bill by the minute or even partial minutes rounded up, so the final time can feel longer.

it’s good you’re considering contacting support. maybe ask them how they handle session timing exactly. i guess sometimes the psychic might keep chatting briefly at the end without explicitly stopping the timer. does anyone know if these apps ever give a warning when you reach the booked time?

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